The following fees and limits apply: |
| Monthly fee per card |
£1.00 |
| Point of Sale purchase fee – UK |
£0.20 |
| Point of Sale purchase fee – International |
£0.50 |
| ATM cash withdrawal (UK) |
£2.00 * |
| ATM cash withdrawal (Overseas) |
£3.00 * |
| Foreign currency transaction fee |
1% |
|
* Some ATM providers may charge an additional fee and should advise you before you confirm the transaction. International banks or providers’ ATMs may charge differently. |
Online & Customer Service Related Fees |
| Online balance enquiry of previous day |
Free |
| Online transaction history enquiry |
Free |
| Online Customer Service enquiry via email |
Free |
| Customer Service telephone/voicemail menu enquiries |
Check with your telephone provider |
| Real-time online balance enquiry |
£0.20 |
|
| Cancellation fee (within 14 days of application) |
Free |
| Revoked transaction fee |
£5 |
| Inactive account fee |
£2 per month after 12 months inactivity |
|
| Top-up fee via Payzone ** |
| £20/£30/£40/£50 |
: |
£1.00 |
| £75/£100 |
: |
£1.50 |
| £150/£200 |
: |
£2.00 |
| £250/£300 |
: |
£2.50 |
|
| Top-up fee via epay ** |
| £20/£30/£40/£50 |
: |
£1.00 |
| £75/£100 |
: |
£1.50 |
| £150/£200 |
: |
£2.00 |
| £250/£300 |
: |
£2.50 |
|
|
** For Payzone loads, the fee will be deducted from your total load value. If you pay the retailer £100 then £98.50 will be applied to your card balance.
** For epay loads you will be asked for the load fee separately and must pay it directly to the retailer. |
| Minimum/Maximum Load (Through high street shops) |
£20/£300 |
| Max annual card load for unregistered users |
£500 |
| Maximum daily use of card |
£1000 |
| Maximum daily ATM withdrawal |
£250 |
| Expiry |
12 months (see pack for expiry date) |
|
| Real-time SMS balance enquiry |
£0.20 |
| Previous day’s SMS balance enquiry |
Free |
|
|
